GSS

City Brew Coffee Guest Experience Survey
We value your feedback and appreciate you taking the time to complete our survey.
Please enter the 15-digit survey code printed near the bottom of your receipt.
Survey Code*

Rate your OVERALL SATISFACTION with your visit.*

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Were you greeted?*

YesNo

Type a question*

	Highly Dissatisfied	Dissatisfied	Neither Satisfied Nor Dissatisfied	Satisfied	Highly Satisfied
Rate the FRIENDLINESS of your barista.
Rate the ACCURACY of your order.
Rate the CLEANLINESS of the cafe/drive-thru.
Rate the TASTE of your beverages(s).
Rate your satisfaction with the SPEED OF SERVICE.

Rate your satisfaction with the FRIENDLINESS of your barista.

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Rate your satisfaction with the ACCURACY of your order.

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Rate your satisfaction with the CLEANLINESS of the cafe/drive-thru.

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Rate your satisfaction with the TASTE of your beverage(s).

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Rate your satisfaction with the SPEED OF SERVICE.

1

2

3

4

5

1 is Highly Dissatisfied, 5 is Highly Satisfied
Were you thanked?*

YesNo
Additional Comments

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